Photo · NOC lineup, side profile
Pistols
The NOC Lineup
Agency's complete pistol line, finished and tuned out of the box.
Est. January 2015
Welcome to the Brotherhood
Customize a build and pay online, grab parts for the gun you already own, or pick up an Agency build at a dealer near you.
Custom work · pay online
Build Services
Pick your platform and the work. See the price, pay, ship it in.
Start a build →Parts & gearShop
Triggers, slides, controls and apparel, sorted by the gun you run.
Shop now →Ready to buyBuild Network
Agency builds already on the shelf at dealers.
See the builds →Near youFind a dealer
Search network dealers by state and the build you want.
Find a dealer →Best sellers
Shop allMost added to cart
How build services work
Bench to your door
No quotes or waiting on an email. You see the price before you pay.
1
Customize it
Choose your platform and the custom work you want. The price updates as you go.
2
Pay online
Check out like any order. Your spot in the queue is held once you pay.
3
Ship it in
Use the prepaid label to send your slide or frame. Complete firearms go through an FFL.
4
Back to you
Done and function tested in-house, photographed, and shipped back with tracking.
Build Services
Pick a service, tell us your gun, and choose every detail. The price updates as you go, and you pay at checkout.
New · Build StudioSee your Glock 19 build come together as you pick.Slide cuts, optic, Cerakote, stippling, barrel and comp, drawn live.Open the studio →
Browse the build galleryReal Agency builds. Pick one and we'll set it up for you.→
Track a buildEnter your order number to see where your build is.→
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Choose a service
Services
Service listFinish your Glock
Parts that fit this platformYour build
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Shop
Parts, firearms, optics and gear in one place. For parts, tell us what you shoot and we'll show only what fits.
Lounge rules
Blems and Final sale items can't be returned or exchanged. Blems are cosmetic only and work the same as new. Discounted items follow our standard return policy. Check the fit for your gun before you order. Confirm item categories
Last chance
OFF THE BOOKS
Blems, retired runs and the last of the batch. Marked down and not coming back.
Tap anywhere to skip
Become a Dealer
Stock Agency builds and parts in your shop, get on the dealer map, and send your customers to the brand they already want.
What you get
Dealer benefits
01 // Product
Wholesale access
Buy Agency parts and network builds at dealer pricing through Eagle Distribution, our wholesale partner.
02 // Traffic
On the dealer map
Your shop shows on Find a Dealer with a link to your Agency products, so local buyers land at your counter.
03 // Builds
Agency Build Network
Carry Agency network builds, or take custom build orders and handle the FFL transfer when they ship to you.
How it works
Getting set up
- ApplyFill out the dealer application on Eagle Distribution's site.
- Get approvedEagle reviews your shop and sets up your wholesale account.
- Place your first orderStock the Agency parts and builds that fit your customers.
- Go live on the mapWe add your shop to Find a Dealer and the Agency Build Network.
Questions
Dealer FAQ
Who can apply?
Retail gun shops, ranges and online dealers. You'll need an active FFL to carry or transfer complete firearms. Confirm requirements
Why does the application go to Eagle Distribution?
Eagle handles wholesale for Agency Arms, so your dealer account, pricing and orders run through them.
How do I get on the dealer map?
Once you're an active dealer, we add your shop with your city, what you carry, and a link to your Agency products.
Already a dealer and need something changed?
Contact us to update your listing, link or what you carry. Add contact email
Ready?
Apply now ↗Put Agency in your shop
Est. January 2015
Built by people who carried
Agency Arms was founded by law enforcement and military veterans with one goal: make the guns people trust their lives with work better, and look the part.
Form // Function // BrotherhoodAgency Arms // File 001Declassified
- Founded
- January 2015
- Founded by
- Law enforcement & U.S. military veterans
- Headquarters
- Caldwell, Idaho
- Specialty
- Custom slides, triggers, compensators & complete builds
- Built for
- Professionals and enthusiasts
- Motto
- Welcome to the Brotherhood
Our mission
Every detail matters
In high-stakes situations, the small stuff isn't small. Our mission is to build upgrades and complete guns that perform flawlessly when it counts, for the officer on duty and the shooter at the range alike.
Our team learned what a gun has to do from years in law enforcement and the military. That experience goes into every cut, every trigger and every build that leaves our shop.
What we stand for
How we build
01
Form meets function
Every modification has to improve how the gun runs and keep it looking right. We don't trade one for the other.
02
Performance you can feel
Accuracy, reliability and ergonomics come first. Precision machining and real-world testing back every part.
03
Veteran-led
Our team has carried for a living. We build the gear we'd want on our own hip, and we stand behind it.
What we make
From one part to a complete build
Build ServicesSend in your gun or start fresh. Slides, finishes, triggers, optics, built your way.
Parts & accessoriesDrop-in triggers, compensators, magwells and more for the gun you already own.
Agency FirearmsComplete Agency guns and collaborations, shipped to your FFL.
Agency Build NetworkFind an Agency build in person at a network dealer near you.
Get in touch
Talk to the team
Questions about a build, a part or an order? Reach out and a real person will get back to you.
Ready to build yours?
Lead Times
How long custom work is taking right now, from the day your gun or order hits our bench to the day it ships.
Status board · Times are estimates and move with demand. Add last-updated date
What counts
When the clock starts
For send-in work, the clock starts when your gun or parts arrive at our shop. For complete builds, it starts when your order is placed. Confirm wording
- Slide workCustom slide machining and finishing on a slide you send in or buy from us.
- Optic cuts onlyJust an optic cut on your slide, no other machining. Faster than full slide work.
- Frame workStippling, grip reductions, undercuts and frame finishing.
- Complete buildsA full custom Agency build from the ground up, shipped to your FFL.
Don't want to wait?
Grab one off the shelf
Agency Build Network dealers stock finished Agency builds you can buy today, and in-stock parts ship without the wait.
Shipping & Returns
How to send your gun in for a build, how returns work, and what happens if you cancel.
Send-in builds
Sending your gun in
Agency Arms specializes in modifying customer-owned pistols. Here's how it works.
- Complete a work orderFill out your work order online and pick how you want to pay. A 50/50 payment plan is available.
- Ship your firearmSend it by UPS or FedEx, two-day or faster, to the address below.
- Logged & inspectedWe log it in and take it apart for inspection. Any aftermarket parts we remove are bagged and kept with your gun.
- Confirm & buildWithin about 1–2 days our team contacts you to go over the details. Once you confirm, your build starts.
Ship toUPS / FedEx · 2-day or faster
Agency Arms4006 E Linden St
Caldwell, ID 83605
Before you ship Confirm tips
- Submit your work order first so we can match your gun to it.
- Unload the firearm and ship it in a locked hard case inside a box.
- Follow your carrier's rules for shipping firearms.
- Keep your tracking number until we confirm it arrived.
Return policy
Returns
Please read the product description before you buy. Some items are sold as-is and can't be returned.
14 daysNew, unopened items can be returned within 14 days of delivery for a refund.
No used itemsAnything showing signs of use, wear or installation can't be returned.
10-day refundsApproved refunds are processed within 10 days, back to your original payment method.
25% restockingIf the return isn't because of an Agency Arms error, a 25% restocking fee applies.
Return shippingYou're responsible for the cost of shipping your return.
Final saleAs-is items, plus Blems and Final sale items in The Lounge, can't be returned.
Request a return
Start a return or an intake request here. We'll reply with next steps.
Order cancellation fee
Cancellations
5% cancellation fee
Credit card orders cancelled after the order is submitted are charged a 5% fee. It covers the card processing charges we pay when the order is placed.
FFL Transfer Form
Tell us who you are, where your firearm is shipping, and what's being transferred. Fill it out accurately. Expired FFL or SOT documents can't be accepted.
Contact us
Questions about a build, a part, an order or a warranty claim. Send it here and a real person on our team will get back to you.
From the original build
Parts on this build
These parts were on the build in the photo. Add them to match it.
Frequently asked questions
Orders, fitment, custom work, shipping, warranty and dealers. Search it or pick a topic.
No questions match that. Try another word, or ask us directly.
Install videos · Add install video links
Build Gallery
Real Agency builds off our bench. Find one you like and start yours from it.
Track your build
Enter your order number and the email you used at checkout to see where your build is.
Build Studio
Design your Glock 19 Complete Build and watch it change with every pick. Preview · Glock 19 only
Tap a part of the gun to edit it · Illustration, not to scale
Agency Complete Build · Glock 19
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Your Glock 19
Your cart
My account
Sign in to track orders and build services, save your gun and checkout faster.
Agency Build Network
Agency builds made for distribution and stocked at dealers across the country. Find one near you and walk out with it today. Stock moves fast, so check with the store before you go.
—Network builds in market
—Dealers stocking them
Find a dealer
Agency network dealers across the country. Search by store or city, or narrow it down by state or by the build you want. Stock moves fast, so call ahead.
Agency Build Network0 nodes online builds listed online
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Agency Firearms
Complete guns built to the same standard as our build services, sold through your dealer.
Photo · Classified GPR, full length
Rifle
Classified GPR
The Classified General Purpose Rifle, Agency's take on a do-everything AR.
Collaborations
Joint operations with names you already trust. Limited runs, signature builds, and guns neither of us would have built alone.
OP // RONINRonin TacticsPurpose-built guns with a warrior ethos.Open file →
OP // SAGESage DynamicsPistols validated by hard-use training.Open file →
OP // ALIASProject AliasPrecision. Craftsmanship. Legacy.Open file →
OP // BOOMSTICKThe BoomstickPrecision engineering meets culture-driven design.Open file →
OP // TRADESMANSDS ArmsA no-nonsense working gun.Open file →AGENTOP // AGENTNighthawk CustomModern performance, hand-built precision.Open file →Joint operation // RONIN
Agency Arms×Tu Lam
Purpose-built guns with a warrior ethos.
Retired U.S. Army Special Operations veteran · Founder, Ronin Tactics
The partnership
Why we built it together
Tu Lam is a retired U.S. Army Special Operations veteran and the founder of Ronin Tactics, known for blending real-world operational experience with a disciplined warrior ethos.
We partner with Tu because his mindset, credibility and mission-driven approach line up with our standards for performance and design. Together we've built firearms that merge elite function with refined craftsmanship: guns as striking to look at as they are capable.
Collection
Signature builds
Shop the collab
Ronin GPR, kits & parts
Joint operation // SAGE
Agency Arms×Aaron Cowan
Pistols validated by hard-use training.
Founder, Sage Dynamics · U.S. Army infantry, law enforcement & special response
The partnership
Why we built it together
Aaron Cowan, founder of Sage Dynamics, is a respected voice in modern firearms training. With a background spanning U.S. Army infantry, law enforcement and special response roles, he's known for judging gear on real-world performance, not theory or trends.
We work with Sage Dynamics because we share the same philosophy: build pistols that perform under pressure. Optics-ready platforms and duty-reliable components, vetted in high-round-count training where reliability matters most.
Collection
Start a Sage Dynamics buildThe Sage Dynamics collection
Shop the collab
Sage Dynamics parts
Joint operation // ALIAS
Agency Arms×Project Alias
Precision. Craftsmanship. Legacy.
Agency Arms × Atlas Gunworks · Double-stack 1911-style pistol
The partnership
Why we built it together
Project Alias is what happens when two top-tier manufacturers, Agency Arms and Atlas Gunworks, come together with one purpose: build the ultimate double-stack 1911-style pistol.
Built from premium materials, each Project Alias pistol is hand fit and assembled start to finish by a single gunsmith for exceptional consistency, accuracy and reliability. A true heirloom-grade firearm your kids will be sure to fight over.
- Platform
- Double-stack 1911 style
- Built by
- One gunsmith, start to finish
- Fit
- Hand fit
- Partner
- Atlas Gunworks
Shop the collab
Get Project Alias
Joint operation // BOOMSTICK
Agency Arms×The Boomstick
Precision engineering meets culture-driven design.
Agency Arms × WRMFZY · Short-barreled shotgun
The partnership
Why we built it together
The Boomstick came from a true collaboration between Agency Arms and WRMFZY, combining precision engineering with bold, culture-driven design.
Built from the ground up, it blends Agency Arms' performance and reliability standards with WRMFZY's distinct look and attitude: a purpose-driven shotgun that reflects both brands' commitment to authenticity, craftsmanship and modern tactical culture.
- Type
- Short-barreled shotgun (SBS)
- NFA
- Tax stamp required before transfer
- Shells
- 2¾" and 3" only
- Loads
- 1,250 FPS minimum recommended
Field notes
Recommended loads
Chamber 2¾" and 3" shells only. 1,250 FPS minimum is recommended for reliability in inertia operating systems. Follow the break-in procedure before carrying it.
Field notes
Optic mount
SYNC/01 mounts by Scalarworks fit The Boomstick. Already have the mount but not the MAC screws? Pick the SYNC/01 MK2 screws and choose "MK2 MAC (M4x0.7mm Screws)" under Type.
Scalarworks SYNC screws ↗Shop the collab
The Boomstick
Joint operation // TRADESMAN
Agency Arms×SDS Arms
A no-nonsense working gun.
Agency Arms × SDS Arms · Tradesman Series
The partnership
Why we built it together
Agency Arms and SDS Arms started working together with a shared objective: a no-nonsense, performance-driven platform that delivers real value without giving up reliability or shootability.
Agency's performance tuning and design plus SDS Arms' manufacturing capability produced the Tradesman Series: an inertia-driven shotgun with Agency-influenced features, practical ergonomics and a clean, functional look. Built to run hard and built to last.
- Series
- Tradesman
- Action
- Inertia-driven
- Models
- MAC 1014 · MAC 2
- Partner
- SDS Arms
Shop the collab
The Tradesman Series
Joint operation // AGENT
Agency Arms×Nighthawk Custom
Modern performance, hand-built precision.
Agency Arms × Nighthawk Custom · The Agent Series
AGENTSeries 01 · 02 · 03
The partnership
Why we built it together
Agency Arms and Nighthawk Custom came together through a shared commitment to uncompromising craftsmanship, performance-driven design and small-batch attention to detail.
Agency Arms led the visual language, ergonomics and modern performance features. Nighthawk Custom executed the builds with their renowned hand-fitting, precision machining and quality control. The result: a trio of pistols that blend modern performance styling with traditional gunsmithing.
- Pistols
- Agent 1 · Agent 2 · Double Agent
- Design
- Agency Arms
- Build
- Nighthawk Custom, hand fit
- Run
- Small batch
Collection
Ask about availabilityThe Agent Series
Photos to add
Shop the collab
Nighthawk Custom
LE / GOV & First Responders
Duty builds, department orders and program pricing for the people who carry for a living.
01 // Departments
Agencies & units
Order for a department, team or unit. Custom duty builds to one standard, quoted and invoiced to your agency.
- Purchase orders and quotes
- One build standard, any quantity
- Documentation for procurement
02 // Individuals
Officers & first responders
Verify once. Program pricing then applies to your parts and build service orders on this account.
- Law enforcement, corrections, fire, EMS
- Active duty and veterans
- Saved to your account, renew yearly
How agency orders work
From inquiry to issue
- Send the inquiryTell us your agency, platform and how many. A real person on our team picks it up.
- Lock the buildWe work out one custom build standard with you: slide, optic cut, finish, trigger and parts.
- Quote & POYou get a formal quote and the documents your procurement office needs. Send a PO when you're ready.
- Build & shipEvery unit is built to the same standard and shipped to your agency or your FFL.
Agency inquiry
Open a file
Fill this out and our LE/GOV team will reach out to the contact you list. Use your agency email so we can confirm it's you.
Officers & first responders
Verify once
Verify with a trusted ID service (instant) or upload a current ID for our team to review. It's saved to your account and good for one year.
Questions
LE / GOV FAQ
Who qualifies for program pricing?
Sworn law enforcement, corrections, fire and EMS, active duty military and veterans. Verify with the ID service or by uploading a current ID. Verification is saved to your account and renews once a year.
Does it apply to build services?
Yes. Program pricing applies to parts and build service orders on your verified account. Confirm final policy
Can individual officers buy complete firearms?
Yes, through your FFL dealer like any firearm order. Federal, state and local laws still apply, and some items (like NFA items) need extra paperwork before transfer.
Do you accept purchase orders?
Yes. Send the agency inquiry and we'll send a formal quote you can attach to your PO.
Can our whole department run the same build?
That's what agency orders are for. We lock one build standard with you and build every unit to it.